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This ten-day instructor-led CRM 4.0 Bootcamp covers every aspect of Microsoft Dynamics CRM 4.0 including Installation and Deployment, Application functionality, specifically: Sales, Marketing Automation, Service, and Service Scheduling, as well as Customisation and Configuration. Enterprise customers may choose to attend the full ten-day CRM 4.0 Bootcamp or participants can attend the individual 8911, 8912 or 8913 Sydney course dates below (excluding exams).
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Microsoft Dynamics CRM 4.0
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Course Length
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Date/Time
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Details
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| (8911) Installation and Deployment in Microsoft Dynamics CRM 4.0 |
2 Days
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Nov 2-3
(Mon-Tue)
Week 1
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This two-day instructor-led course provides students with the tools to install and configure Microsoft Dynamics CRM 4.0. The course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router and Microsoft Dynamics CRM for Office Outlook. |
| (8913) Applications in Microsoft Dynamics CRM 4.0 |
3 Days
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Nov 4-6
(Wed-Fri)
Week 1
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This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling.
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| Exam Study and Review |
1/2 Day
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Nov 9
(9am-12:30pm) Week 2
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Exam Study and Review of course (8911) and (8913) |
| Exam Sitting |
1/2 Day
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Nov 9
(1:30pm-5:30pm) Week 2
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Prometric Exam #MB2-632 and Exam #MB2-633 |
| (8912) Customisation and Configuration in Microsoft Dynamics CRM 4.0 |
3 Days
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Nov 10-12
(Tue-Thu)
Week 2
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This three-day instructor-led course teaches students how to configure Microsoft Dynamics CRM organizational settings, organizational structure, users, teams, security, multilingual user interface, and currency exchange rates to meet your business requirements. Students are also shown how to use the application’s built-in customization tools to customise Microsoft Dynamics CRM user interface components and databases components such as forms, views, entities, attributes, relationships, and mappings. |
| Exam Study, Review, Sitting |
1 Day
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Nov 13
Week 2
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Prometric Exam #MB2-631 |
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