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Before attending this course, students must professional experience in:
• Windows Server 2003 or 2008 including directory services.
• Windows XP or Vista and Office/Outlook.
• Windows-based mobile devices and mobile Office/Outlook.
• Asynchronous networking technologies including TCP/IP, messaging transports, remote access, VPNs.
• Storage and Storage Area Networks (SANs), clustering, load balancing.
• Basic virtualization concepts (e.g. VMWare and basic awareness of Hyper-V) but are not experienced with the details of Windows Server Hyper-V.
• General IT operations concepts and procedures including service level management, high availability and disaster recovery, and change management.
• Understand the basics of IT security including network authentication, access control, encryption, edge security, malicious software and anti-virus/anti-spam concepts as well as basic messaging security concepts but they are not experts in security or messaging security/privacy/compliance and do not have more than a cursory awareness of Forefront Security for Exchange.
• Familiar with basic Exchange Management Shell/PowerShell capabilities but they are not familiar with Windows PowerShell 2.0 that is used by Exchange Server 2010 Management Shell.
• The portion of the audience that is still using Exchange 2003 are not familiar with the server roles introduced in Exchange Server 2007.
• Not familiar with Unified Communications technologies/solutions and are not familiar with synchronous communications technologies, VoIP, or voice and data integration technologies.
• Familiar with basic concepts of cloud computing and hosted services but are not familiar with hosted Exchange services.
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CEO is an Authorised Certiport Testing Centre for Microsoft Office Certifications and Microsoft Business Certifications. 
