CEO IT Training and Solutions

CEO SERVER sUPPORT AND MAINTENANCE

Today more than ever managed IT Support Services is critical to all companies and their day-to-day operations and security. Whether your executing a server implementation or suffering an emergency situation, CEO can provide the help you need. In the case of server shut-down or malfunction, we will analyse your server components, and storage devices, and replace failed parts if necessary. Additional tasks include troubleshooting, software installation and applying security upgrades.

Pricing:
• $180 (ex GST) per hour (business hours 9:00am-5:00pm) and;
• $240 (ex GST) per hour (before or after business hours)

CEO IT Support Services:	Desktop Support:	Server Support:
• Desktop Support     • Server Support     • Application Support     • Onsite Support	• Windows 7     • Windows Vista     • Windows XP     • Windows 2000 Professional     • Windows ME     • Windows 98SE     • Windows 98     • X Windows	• Check System, Application and Security event Logs      • Check free hard disk space      • Empty recycle bin and delete temp files      • Check RAID Array / Hard Drive Management systems      • Apply relevant Patches and Service Packs     • Windows, Citrix, Mac     • Server Optimisation     • Server Backup     • Exchange     • MSSQL – MYSQL     • WEB Servers     • Backup Solutions     • Remote Access     • Unified Messaging     • Security
Server Operating Systems:	Application Support:	Onsite Support (Outsourcing):
• Windows Server 2008     • Windows Server 2003     • Small Business Server 2008     • Small Business Server 2003	• Microsoft Office 2007     • Microsoft Office 2003     • Other Microsoft suite of products     • Symantec suite of products     • MYOB suite of products     • Adobe suite of products and more	CEO engineers can visit on a regular basis to keep your systems     up and running. This could involve undertaking remedial work,      answering user queries, installing new devices, incorporating software      fixes or re-configuring user software. It could even involve activities like     implementing remote access facilities for mobile or field-based staff,      building servers or configuring enterprise backup solutions etc.

How CEO can help:
Besides making sure that all your software is up-to-date we can handle day-to-day problems that could mean trouble if left unattended and we can provide users with one-on-one training and support. If you need server maintenance, system management or system security contact CEO on 1300-424-446 or email us.

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